Virtual Receptionist costs and related services

Set up                                = £25

Subscription                  = £25 per month

Receptionist time        = 85p per min

Messages by email      = Free

Messages by text          = 10p

(all prices subject to VAT)

We will supply our standard 01 telephone number to divert to or can provide any UK 01, 02 or 03 number for a reduced price of £5.00 per month (normal charge £10 per month).

• Expand any UK area code number to include advanced features such as time of day routing.

• Our advanced system can add several features which may be useful as your business grows.

• Time of day – set office hours so calls out of hours go directly to voicemail

• Day of Week – set different routing options depending on the day of the week

• Call Queuing – if you have a second call at the same time a message can be played to the caller asking them to hold until you are free

• Message before ringing – play the caller a promotional or compliance type message before the caller is connected

• Prices for the advanced call handling are:

• Subscription = £15 per month

• Calls routed to landline =  2p per min

• Calls routed to mobile   = 10p per min

• Calls to voicemail = Free

• Includes voicemail to email with a greeting in your company name if you do not answer the call.  No charge for voicemails received.

No longer offered to new customers.

No longer offered to new customers

• As well as our live virtual receptionist service we also provide an automated answering system giving the caller a choice of options with calls routed to your number or going to voicemail:

• Set up = £25, includes 01, 02 or 03 telephone number

• Subscription = £20 per month

• Calls routed to landline =  2p per min

• Calls routed to mobile   = 10p per min

• Calls to voicemail = Free

• These prices are based upon a single level of options and up to five extension choices and includes recording of the greetings, configuration and testing.  We do reserve the right to charge a little more for more complex requirements so please give us a call to discuss your requirements.

• Voicemail to email = £9.00 per month
   

• A greeting is recorded for you and any messages left are stored as a WAV file and sent to you as an email attachment.
   

• Voicemail to email is often used by our receptionist customers for out of hours calls.  If you just want a standalone voicemail to email solution we are very happy to provide this for £9.00 per month, including any UK area code number.
   

• No charge for voicemails received.

• Any UK area code number to your phone = £10.00 per month

• We can supply UK 01, 02, or 03 telephone numbers.  For a little extra we can even do international numbers such as US, France, Germany etc.
   

• Have calls routed to your landline or mobile allowing you to answer. 
   

• We can present the caller’s number or, if you wish, your area code number allowing you to identify a business call before you answer.
   

• Calls routed to landline =  3p per min

• Calls routed to mobile   = 10p per min

• Calls to voicemail = Free
   

• Includes voicemail to email with a greeting in your company name if you do not answer the call.  No charge for voicemails received.

• Fax to email = £9.00 per month   – includes any 01 or 02 UK area code number.
   

• Faxes are received and stored as a pdf file and sent to you as an email attachment.

• No charge for faxes received.